Result vs solution-driven approach


After the first wave of new mobility solutions entered the urban environment (micro-mobility and shared- bikes and cars) with a technology driven approach that lead to undesired outcomes, public authorities started reflecting on how to better take control over the situation and receive the desired response. When public authorities describe what they want, they either describe a specific mobility solution they desire to be implemented (like a shared bike system) or the result they aim to achieve without a specific solution in mind (e.g. improving accessibility to cheap transport, reducing traffic congestion). The former is referred to as a solution-driven approach while the later is referred to as a result or challenge driven approach.

Which approach fits better when it comes to new innovative smart mobility solutions ?